Privacy Policy

Effective Date: 19-03-2026
Last Updated: 19-03-2026

At PAWAN KUMAR SINGH (SignXpert India), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and Digital Signature Certificate (DSC) services.

By accessing our website or using our services, you agree to the terms of this Privacy Policy.

  1. Information We Collect

We may collect the following types of information:

Personal Information

  • Full Name
  • Father’s Name (if required)
  • Date of Birth
  • PAN Number
  • Aadhaar Number
  • Address and PIN Code
  • Email Address
  • Mobile Number
  • Photograph

Organizational Information (for Company DSC)

  • Organization Name
  • CIN / GST Number
  • Registered Address
  • Authorization details of signatory

 Technical Information

  • IP address
  • Device and browser information
  • Cookies and usage data
  1. Purpose of Data Collection

Your information is collected for:

  • Processing DSC applications
  • Identity verification (eKYC / Video Verification)
  • Compliance with Certifying Authority requirements
  • Communication regarding application status
  • Customer support
  • Legal and regulatory compliance
  • Improving our services
  1. Sharing of Information

Your data may be shared only with:

  • Licensed Certifying Authorities (CAs) for DSC issuance
  • Verification agencies as required by law
  • Payment gateway providers for transaction processing
  • Government authorities if legally required
  • Courier Provider for shipping your Token (if applicable)

We do not sell or rent personal data to third parties.

  1. Data Security

We implement reasonable security measures to protect your information, including:

  • Secure servers
  • Restricted access controls
  • Compliance with applicable data protection standards

However, no method of transmission over the internet is 100% secure.

  1. Cookies and Tracking Technologies

Our website may use cookies to:

  • Enhance user experience
  • Analyze website traffic
  • Remember preferences
  1. Data Retention

Personal data is retained only as long as necessary for:

  • DSC processing and support
  • Legal and regulatory requirements
  • Record-keeping obligations
  1. Children’s Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect data from minors.

  1. User Rights

Subject to applicable laws, you may request:

  • Access to your personal data
  • Correction of inaccurate information
  • Deletion of data where permissible

Requests can be made using the contact details below.

  1. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices or content.

  1. Legal Compliance

We may disclose information:

  • To comply with legal obligations
  • To enforce our Terms & Conditions
  • To protect rights, property, or safety
  1. Governing Law

This Privacy Policy shall be governed by the laws of India, including the Information Technology Act, 2000 and applicable data protection rules.

  1. Contact Us

For privacy-related questions or requests:

Company Name: Pawan Kumar Singh
Email: help@signxpert.in
Phone: 9748277164
Address: Swami Vivekananda Road, Barasat, Kolkata-700124

  1. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Updated versions will be posted on this page with a revised effective date.